Privacy Policy | Nepali Order

Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, www.nepaliorder.com.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: When you place an order, subscribe to our newsletter, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Usage Data: We collect information about how you interact with our website, such as your browsing activity, device information, IP address, and other technical data.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or other inquiries
  • Improve our website and services based on your feedback and usage patterns
  • Send promotional emails, newsletters, or updates (only if you have opted-in)
  • Comply with legal obligations

3. How We Protect Your Information

We implement various security measures to maintain the safety of your personal information. This includes encryption during data transmission, secure payment processing, and access control for our systems.

While we strive to protect your information, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as:

  • Payment processors to process your orders
  • Shipping and logistics partners to deliver products
  • Marketing partners if you have opted to receive promotional materials

We ensure that these third-party providers adhere to strict confidentiality and security standards. We may also disclose your information if required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences, track website usage, and improve functionality.

You can manage cookie preferences through your browser settings. However, disabling cookies may limit some features of the website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data (subject to legal obligations).
  • Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Revised" date at the top of the policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Email: [email protected]

WhatsApp / Facebook Messenger: Contact us via our social media channels

Address: Kathmandu, Nepal